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ADA Lift Service

The Lift service is a public transportation program which provides door-to-door bus service for persons with disabilities who are unable to use the wheelchair accessible fixed route bus system.

Download the Lift Service Application   PDF

Days and Hours of Service

The Lift operates the same hours as the fixed route service.

Monday through Friday from 5:45 AM to 6:30 PM

Saturday from 7:15 AM to 6:30 PM

The Lift service does not operate on Sunday or major holidays.

The Lift service operates within the contiguous corporate limits of the City of Topeka PLUS within 3/4 mile of any fixed-route bus stop.

Cost

A one-way Lift fare is $2.50. A book of 10 ride tickets is $25.00.

Note: Fixed-route monthly passes, transfers, and ride-n-shop coupons are not accepted on the Lift service.

Ride tickets for the Lift may be purchased at Quincy Street Station, and through the mail, or at our outlet locations, which include Dillons and the Wanamaker Wal-Mart.

One personal care attendant may travel with a passenger at no charge. Escorts or additional attendants must pay the $2.50 fare. Up to three (3) children under age five (5) can ride free with a paying registered adult.

Eligibility for Service

To use the Lift, a person must be certified as eligible according to guidelines set forth in the Americans with Disabilities Act (ADA) in conjunction with accessibility regulations for public transit services. ADA Paratransit eligibility is based on a person's lack of functional ability to use the wheelchair accessible fixed route bus service.

To Become Eligible

An application for ADA Paratransit eligibility can be obtained by calling 783-7000 or downloaded here. The application must be completed in a standard written or typed manner and approved before Lift service will be provided.

Instructions are available in large print, Braille or on audio tape upon request.

Completed forms are to be returned to the Lift office; 820 SE Quincy, Topeka, Kansas 66612.

Applications will be reviewed and verified before a determination is made. Determinations can take up to 21 days.

An evaluation may be requested to determine an applicant's functional ability.

Conditional Eligibility

The effects of a disability may not be continuous. As a result, a person may be able to ride the fixed route bus system occasionally, but not all of the time. The eligibility process helps the Lift staff make determinations on a trip-by-trip basis in such instances.

Specific additional information may be requested when rides are requested by a person who has been determined eligible on a conditional basis.

Eligibility Determination

Persons determined not eligible for Lift service have the right to appeal.

Personals determined to be ADA Paratransit eligible will receive a determination letter, an identification number, and a Lift User's Guide.

Assistance Provided

Lift drivers will assist passengers while boarding and exiting the vehicle. The driver may not enter any establishment or home to give assistance and are not responsible for unlocking/locking doors. Drivers are not to carry groceries, packages, or mobility aids.

To Arrange a Ride

Once ADA Paratransit eligibility has been established, Lift rides may be arranged by calling 783-7000.

Reservations must be made by 5:00 PM the day prior to the requested date of travel or up to one week in advance.

Calls are accepted daily from 8:00 AM to 5:00 PM.

When calling to arrange a ride, please be prepared to provide the following information to the scheduler or the voice mail:

It is the passengers' responsibility to confirm their pick-up time the day of their ride.

Drivers will wait 3 minutes from the assigned pick-up time before reporting the passenger as a no-show. When a passenger is a no-show, an additional bus will be sent only if time and space are available.

Download the Lift Service Application   PDF